Which plan should I start with?+
Choose Website Essentials in Custom if you already track inquiries and ask for reviews consistently. Foundation connects your website form to a customer hub, alerts you about new inquiries, and sends a review request when you mark a job complete. Growth adds website chat, booking, follow-up, and detailed intake. Complete adds an AI receptionist.
What do the setup fee and monthly service cover?+
The one-time setup fee covers the build or configuration, agreed connections, and testing. Monthly service starts at launch or activation and covers the tools, included usage, and care listed in your proposal. You’ll see both amounts separately before work starts.
Do I pay separately for the customer hub?+
The customer hub is included in all three plans. In Custom, one shared fee covers inquiry tracking, alerts, software access, and routine support for your selected automation tools. Website Essentials works on its own without the platform fee.
What might cost extra?+
Usage beyond the included allowance, carrier or registration fees, and custom integrations can add to the estimate. Your written proposal identifies what’s included and any additional rates or charges before you approve the work.
Can I add local SEO to my website?+
Yes. I can include basic on-site local SEO in your proposal, such as updating page titles, service descriptions, and service-area information.
How does pricing work if I have more than one location?+
Locations that share a team and workflow can often share parts of the setup. Separate phone agents, calendars, or routing can add work. I price those differences based on what each location needs.
Can I change or cancel my monthly service?+
Yes. Choose monthly billing or save 10% on recurring service with yearly billing. Email me before renewal to cancel at the end of the paid billing period. If you want to remove a tool, I’ll explain what else it affects and confirm any price change with you first. Completed setup, outstanding invoices, and usage already incurred remain payable.
What can I take with me if I cancel?+
Once the website build and outstanding charges are paid, the standard website handoff includes the site code and help transferring the domain. Request a customer-record export or phone-number transfer before AI service ends. Available exports and transfers depend on the platform and carrier.
Will choosing a plan charge me?+
No. Choosing a plan or sending a Custom estimate just tells me what you’re considering. You’ll get a written proposal to review before you commit to anything.